Patient Perceptions Around Quality of Care Through Telemedicine in Neuro-Oncology

PRIMARY OBJECTIVE:

I. To evaluate the patient-perceived quality of care by group (telemedicine versus in-person visits) in patients with central nervous system (CNS) cancer.

SECONDARY OBJECTIVES:

I. To characterize the visits provided by telemedicine compared to those in-person.

II. To contrast the average time spent on telemedicine visits compared to in-person visits, and the delay between visit order placement and visit occurring.

III. To evaluate the domains of patient care addressed on a telemedicine visit versus in-person visit per documentation, including (1) treatment planning, (2) symptom burden, (3) goals of care.

IV. To evaluate frequency of acute care sought (through emergency room or urgent care clinic) within 30 days of encounter in telemedicine visit versus (vs) in-person visit.

V. The impact of patient and clinical characteristics on perceived quality of care in the context of covariate-adjusted modeling.

OUTLINE:

Patients complete a survey related to their perceived quality of care via telephone and have their medical chart reviewed prospectively.

• Quality of Care Survey [Срок оценки: through study completion, an average of 1 year]
• Patients and clinical characteristics [Срок оценки: Baseline]
• Interactive time spent during visit [Срок оценки: through study completion, an average of 1 year]
• Time from visit order placement to visit occurring [Срок оценки: through study completion, an average of 1 year]
• Domains of patient care addressed during a visit, including treatment planning, symptom burden, and goals of care [Срок оценки: through study completion, an average of 1 year]
• Incidence of acute care sought (through emergency room or urgent care clinic) [Срок оценки: Within 30 days of encounter]