Nurse Caring Communication Engagement
For patients and families
In plain language
An automatic summary of structured registry data. It is an orientation aid, not a substitute for the official protocol or a physician assessment.
- What is being studied
- The protocol lists: Communication Coaching, Implement S.M.A.R.T. Discharge Tool.
- Who it may be relevant to
- Registry conditions: Perceptions of Caring, Hospital Readmissions. Basic parameters: from 18 years · All.
- What needs checking
- Age, condition and sex are only basic indicators. Prior treatment, laboratory values and other mandatory requirements appear in the eligibility criteria below.
- Where it takes place
- United States
- Next step
- Save the trial, show it to the treating physician, and confirm current recruitment with the study center. Costs, documents and travel →
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Official title
The Relationship of Nurse Caring Communication Engagement and Patient's Satisfaction With Readmission Rates
Overview
The overall goal will be to explore the effectiveness of caring communication coaching with the implementation of a discharge tool in the acute care setting and its impact on the nurse-patient relationship. Integrating communication strategies through a caring lens with an educational tool will seek to address the missing components that satisfy patient care experience, satisfaction with care, prevention of complications, reduction of readmission rates, and improved outcomes. This study will evaluate how these interventions can narrow the gap in the literature and enhance the quality of patient care which can ultimately improve health outcomes.
Interventions
- Other Communication Coaching
Nurses in this group will receive caring communication coaching (2 CEUs). - Behavioral Implement S.M.A.R.T. Discharge Tool
Implement the S.M.A.R.T. discharge tool.
Primary outcome measures
- Nurse Caring Behaviors (Patient-Perceived) [Time frame: 2 months]
- Sustained Change in Nurses' Caring Communication Skills (Self-Reported) [Time frame: 2 months]
Secondary outcome measures (1)
- 30-day Hospital Readmission Rate [Time frame: 2 months]
Eligibility criteria
Patient inclusion criteria 1. 18 years or older; inpatient admission to the hospital. 2. Speak, read, write, and understand English. Nurse inclusion criteria
- Works at Baptist Health South Florida hospital system and provides direct bedside patient care.
- Have an active Florida Nurses license.
- Registered Nurse (AA, BSN, MSN).
Exclusion criteria: The exclusion criteria are:
Patient Exclusion criteria
- Hospice and psych patients.
- Unable to commit to the interview. Nurse Exclusion criteria
1\. Director, managers, charge nurse/relief charge nurse. 2. Nurses floated to the unit 3. Unable to commit to the interview.
Criteria are shown verbatim from the registry (in English). Final eligibility is always assessed by the study center.
Healthy volunteers: Yes
Study design
- Allocation
- Non-randomized
- Model
- Parallel assignment
- Masking
- Open label
- Primary purpose
- Health services research
Study locations
United States · 1 center
- Baptist Hospital of Miami — Miami
Identifiers
NCT: NCT07136350 · 2352402