Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage
For patients and families
In plain language
An automatic summary of structured registry data. It is an orientation aid, not a substitute for the official protocol or a physician assessment.
- What is being studied
- The protocol lists: Outbound phone call.
- Who it may be relevant to
- Registry conditions: No Medicaid Coverage. Basic parameters: from 50 years · All.
- What needs checking
- Age, condition and sex are only basic indicators. Prior treatment, laboratory values and other mandatory requirements appear in the eligibility criteria below.
- Where it takes place
- United States
- Next step
- Save the trial, show it to the treating physician, and confirm current recruitment with the study center. Costs, documents and travel →
Unsure about the terms? Read our patient guide →
Overview
The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are: 1. How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons? 2. What is the effectiveness of outreach using a live call rather than a pre-recorded call?
Interventions
- Other Outbound phone call
Participants will receive either a live or pre-recorded outbound phone call
Primary outcome measures
- Number of people who successfully renew their Medicaid coverage within 3 months of receiving the live outbound call [Time frame: 3 months]
Secondary outcome measures (3)
- Duration of coverage gaps [Time frame: 6 months]
- Number of people who successfully renew their Medicaid coverage within 6 months of receiving the live outbound call [Time frame: 6 months]
- Number of people who successfully renew their Medicaid coverage within 6 months of receiving the pre-recorded outbound call [Time frame: 6 months]
Eligibility criteria
Inclusion criteria
- Eligible for Medicaid
- Lost Medicaid coverage between June 2024 and November 2025
Exclusion criteria
- Preferring a language other than English, Spanish, or Hmong
- No working phone number
Criteria are shown verbatim from the registry (in English). Final eligibility is always assessed by the study center.
Healthy volunteers: No
Study design
- Allocation
- Randomized
- Model
- Parallel assignment
- Masking
- Open label
- Primary purpose
- Other
Study locations
United States · 1 center
- University of Wisconsin - Madison — Madison
Identifiers
NCT: NCT06342375 · 2024-0434 · A538500 · Protocol Version 4/17/2025 · SMPH/POP HEALTH SCI/POP HLTH