Virtual Assistant for Plastic Surgery Patients
For patients and families
In plain language
An automatic summary of structured registry data. It is an orientation aid, not a substitute for the official protocol or a physician assessment.
- What is being studied
- The protocol lists: Artificial Intelligence Virtual Assistant.
- Who it may be relevant to
- Registry conditions: Surgery. Basic parameters: from 18 years · All.
- What needs checking
- Age, condition and sex are only basic indicators. Prior treatment, laboratory values and other mandatory requirements appear in the eligibility criteria below.
- Where it takes place
- United States
- Next step
- Save the trial, show it to the treating physician, and confirm current recruitment with the study center. Costs, documents and travel →
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Official title
Virtual Assistant for Plastic Surgery Patients - Impact on the Clerical Burden, Resource Utilization, Patient and Provider Satisfaction, and Patient Surgical Outcomes.
Overview
Researchers are trying determine the long term impact when patients have access to the artificial intelligence virtual assistant (AIVA) as a complimentary resource.
Detailed description
Eligible subjects will be randomized into to two groups. One group of subjects will be given access to the AIVA will be instructed to ask, at home, questions regarding the planned surgery to the AIVA application on their mobile phone. The other group will be instructed to call to the Standard of Care call center with questions related to their treatments. Researchers will follow up with all subjects from both groups for a 1 year amount of time.
Interventions
- Other Artificial Intelligence Virtual Assistant
Virtual assistance application for subjects to ask questions and get information regarding planned surgery
Primary outcome measures
- Number of phone calls [Time frame: 12 months]
- Duration of phone call [Time frame: 12 months]
- Nature of phone call [Time frame: 12 months]
Eligibility criteria
Inclusion criteria
- Subjects above 18 years old
- Able to use applications on mobile phones and consent to participate
- Adult subjects in the Plastic Surgery outpatient clinic of Mayo Clinic Florida
Exclusion criteria
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Criteria are shown verbatim from the registry (in English). Final eligibility is always assessed by the study center.
Healthy volunteers: No
Study design
- Allocation
- Randomized
- Model
- Parallel assignment
- Masking
- Open label
- Primary purpose
- Health services research
Study locations
United States · 1 center
- Mayo Clinic in Florida — Jacksonville
Identifiers
NCT: NCT04017351 · 19-001980