Effect of Brief-tele Support on Attendance at Physiotherapy Sessions
For patients and families
In plain language
An automatic summary of structured registry data. It is an orientation aid, not a substitute for the official protocol or a physician assessment.
- What is being studied
- The protocol lists: Pre-letter telephone call., Post-letter telephone call.
- Who it may be relevant to
- Registry conditions: Pelvic Floor Dysfunctions. Basic parameters: from 18 years · Female.
- What needs checking
- Age, condition and sex are only basic indicators. Prior treatment, laboratory values and other mandatory requirements appear in the eligibility criteria below.
- Where it takes place
- United Kingdom
- Next step
- Save the trial, show it to the treating physician, and confirm current recruitment with the study center. Costs, documents and travel →
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Official title
Effect of Brief-tele Support on Attendance at Physiotherapy Sessions for Pelvic Floor Dysfunctions
Overview
Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups: * a group that gets a telephone call before their invitation letter is sent. * a group that gets a telephone call after their invitation letter is sent. * a group that does not receive a telephone call. The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.
Detailed description
Aims:
The research aims to assess the impact of a brief telephone call to patients with pelvic floor problems who are on a waiting list for physiotherapy treatment. Non-attendance at sessions currently runs at about 50%, and steps to reduce this would be beneficial to patient health and NHS efficiency.
Participants and Recruitment:
Consecutive patients who have been referred for physiotherapy treatment for pelvic floor dysfunction will be asked if they would like to participate in the study. The initial approach will be made through a letter, which will give information about the study, and will make clear that their treatment will not depend on their participation in the study.
Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups:
* a group that gets a telephone call before their invitation letter is sent * a group that gets a telephone call after their invitation letter is sent * a group that does not receive a telephone call.
The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.
Interventions
- Behavioral Pre-letter telephone call.
A brief 2-10 min telephone call made to the patient prior to receipt of appointment invitation letter. - Behavioral Post-letter telephone call
A brief 2-10 min telephone call made to the patient after receipt of appointment invitation letter.
Primary outcome measures
- Number of patients who attended their first schedules physiotherapy session [Time frame: At first scheduled physiotherapy session which will be two to four weeks following the invitation letter]
Eligibility criteria
Inclusion criteria
- Women on waiting list for pelvic floor dysfunction
- over 18 years old
Exclusion criteria
Criteria are shown verbatim from the registry (in English). Final eligibility is always assessed by the study center.
Healthy volunteers: No
Study design
- Allocation
- Randomized
- Model
- Factorial
- Masking
- Open label
- Primary purpose
- Health services research
Study locations
United Kingdom · 1 center
- Singleton Hospital — Swansea
Publications
- Osborne LA, Whittall CM, Emanuel R, Emery S, Reed P. Randomized Controlled Trial of the Effect of a Brief Telephone Support Intervention on Initial Attendance at Physiotherapy Group Sessions for Pelvic Floor Problems. Arch Phys Med Rehabil. 2017 Nov;98(11):2247-2252. doi: 10.1016/j.apmr.2017.03.033. Epub 2017 May 17. PMID 28526481
Identifiers
NCT: NCT02563600 · SwanseaU